Caravan Insurance Repairs

Caravan Fix are caravan insurance repairs specialists. We have a dedicated team of claims coordinators to help make the process as easy as possible for both the customer and the insurer.

Caravans and motorhomes, like all purchased products, are prone to damage. Whether it is hail, accident, faulty parts, or any number of things that can break, our team have seen and repaired it all.

There is nothing worse than a holiday cut short due to an accident or breakage. Caravan Fix has multiple locations across Australia, and we continue to grow. You can get the same great Caravan Fix service from all of our fully equipped workshops. Our goal is to be there for you, wherever you may be.

Our expert, qualified technicians ensure your van is back in tip top shape and you’re back on the road again with a minimum of stress. Our claims team are there to work with the insurer, taking the stress out of the situation for you.

Insurers consider Caravan Fix a preferred repairer, due to our ability to maintain quality and get the work done quickly. This ensures their customers, and ours, are happy with the whole process.

There are some things all caravanners can do to help make their life easier as well. We suggest that you keep maintenance records of your caravan or motorhome. Regular servicing is something we all do on our tow vehicles, but not necessarily on our caravan. We recommend servicing your caravan every 10,000km, or before any long trip. The Caravan Fix team can also carry out seal reports and safety checks. Ask our team about these when you call or email us for more information.

Caravan Fix are proud of our reputation with both customers and insurers. When you deal with Caravan Fix, you can rest assured that our team will work on your caravan like it is their own.

Find out more about Hail Damage Repairs Find out more about Accident Repairs

Contact Us

Please contact us with general inquiries via the website or alternatively contact us on 1300 826 349 toll free.
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All you need is a claim number, and our team can take it from there. If you would like to talk about the whole process, contact us and we will happily guide you through it.

Our Process

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Claim is allocated to caravan fix

Caravan Fix Customer Support will contact you directly to arrange a convenient time for a damage estimate to be completed.

If you are unsure, please contact your insurance provider or Caravan Fix – 1 300 826 349

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Caravan Assessed

Once we have estimated your caravans damage the quote and images are prepared and forwarded to your insurer for an assessment to take place

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Authority Received

Once your insurer has assessed and authorised your claim, Caravan Fix Claims Management will be in contact with you to explain the next step in the process and arrange a booking date for your repairs.

We will provide you with regular communication during the repair process.

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Repair Completed

Once your repair have been completed your caravan undergoes an extensive interior and exterior Quality Assurance Inspection and Detail.

Excess payment may be made by Eftpos or electronic transfer.

Need Help?

Please contact us if there is anything else you would like to know.

  • Who is Caravan Fix?

    Caravan Fix is a 100% Australian owned business based on the Gold Coast, QLD. With over 10 years’ experience in the repairs and restorations of all types of caravans, RV’s (and passenger cars at our sister company ASG) – we’re the one stop shop for anything caravan, camper or RV repair or service related!

    Find out more by reading our About Us, checking out our Reviews, having a look at all our Services or by hitting the Contact Us button below!

    Contact Us

  • Where is Caravan Fix?

    We are located all along the East Coast to cover your travelling needs. We’re currently in; Rockhampton, Sunshine Coast, Gold Coast, Coffs Harbour, Newcastle and Melbourne.  All our stores are company stores to ensure a common approach to your repair and service needs.

  • Are you on Social Media?

    Absolutely!!

    You can find us on Facebook, Instagram and Linkedin. We invite you to follow us!!

  • How much does it cost?

    The cost of a regular maintenance service starts from $340 for a single-axle caravan and from $399 for a double-axle vehicle. We’ll check bearing, brakes, gas and electrical, as well as inspecting the coupling, chassis, windows, and doors and looking for any signs of damp.

    Any items requiring attention will be brought to your attention with pricing for your approval to proceed with repairs.

    For the full range of standard services and rates, click here.

  • Do you offer caravan repairs?

    Absolutely! Caravan Fix specialises in all things caravans & RVs. We have skilled technicians and contractors in framing, structural, cladding, gas, plumbing and electrical areas - the experienced team at Caravan Fix have the skills required to handle big and small jobs!

  • Can you help me handle an insurance claim?

    Caravan Fix partner with all the major insurance companies. Indeed, they are our biggest clients! Our Claims Management teams are committed to quality customer service. Just lodge a claim with your insurer requesting Caravan Fix as your preferred repairer, we will take care of the rest of the process.

  • Why does my caravan leak?

    Unfortunately, it is common that most caravans in their lifetime will leak. Caravans are held together by many seals across multiple joins. And then there are windows, vents and other openings just waiting to introduce water into your van.  The more accessories you have, the more potential for leaks.

    Seals are not designed to be a one-off application. They have a lifespan like so many other parts. This means that all the seals in your caravan need to be regularly inspected and replaced BEFORE they fail and allow water into your caravan. How often they need to be replaced will be dictated largely by how you store, use and care for your caravan. Maintenance is the key here.

    All seals will break down due to routine road travel due to vibration and rough roads.  Caravans body parts and windows move during travel and can pull away from the body of the caravan. Seals also shrink and expand in hot and cold weather.

    Lastly, how you store your caravan will also impact on their longevity. You should expect seals on a caravan that is stored under cover to last longer than a caravan housed outside in the weather.

    Seals should be checked yearly as part of your regular service and preventative maintenance checks, as water incursion is one of the costliest repairs to undertake.