Caravan Fix is an Australian owned, nationwide company | Call Us: 1300 826 349 Book Now
Please contact us if there is anything else you would like to know.
Who is Caravan Fix?
Caravan Fix is a 100% Australian owned business based on the Gold Coast, QLD. With over 10 years’ experience in the repairs and restorations of all types of caravans, RV’s (and passenger cars at our sister company ASG) – we’re the one stop shop for anything caravan, camper or RV repair or service related!
Where is Caravan Fix?
We are located all along the East Coast to cover your travelling needs. We’re currently in; Rockhampton, Sunshine Coast, Gold Coast, Coffs Harbour, Newcastle and Melbourne. All our stores are company stores to ensure a common approach to your repair and service needs.
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How often should I get my caravan or camper serviced?
As a good rule of thumb, Caravans should be serviced at LEAST once a year or every 10,000km - whichever comes first. They should also be serviced if they have been idle for more than 6 months.
Caravans, campers and other RV's are complicated machines with many moving parts. Caravan's come under similar stress as your car from the wear and tear of travelling. As more people take to the roads, the more critical it is for everyone’s safety that caravans are 100% travel ready.
There are very good reasons to service your caravan regularly:
- It will save you money in the long run by being preventative and avoiding the need for expensive repairs later;
- It will give you peace of mind that your next holiday will be free from an avoidable breakdown or something not working as expected for the whole trip;
- Your caravan is an important investment. A well-maintained caravan holds its value and reflects positively on your asset
- Most importantly, It will keep you, your family and other road users safe!
Caravan Fix will ensure that your brakes, bearings, axles, electricals, and mechanical components are not overly worn or damaged before you head out on the road.
What services do you offer?
At Caravan Fix we’ll do a full safety inspection and report. This covers everything from your braking and tow assist, seals, gas and electrical, chassis and more
Caravan Fix is a full-service repair and service business. Whether you're looking for a standard service, a major repair from hail or water damage, restore a van or add new gear to your van - we're the team to call.
The Caravan Fix Repair team will inspect all the critical componentry; bearings, brakes, suspension, tyres, wheels and lights. We’ll make sure your vehicle is not only in good condition but, wherever necessary, replace anything that is worn or damaged with a genuine quality replacement part.
For the full range of standard services and rates, click here.
How long will it take to service my van?
In most cases, service which requires no major part replacement is generally completed in a few hours and can be booked into one of our 6 service centres to minimize any downtime.
However, it’s important to understand that caravans and motorhomes are complex machines that are often full of unique parts! That means that it’s not always as simple to get parts for your standard automobile!
If we have to source parts that are difficult to find, we will notify you and we’ll do our best to give you an estimate of the timeframe for delivery of the part or parts.
Caravans manufactured overseas present an entire new level of parts challenges, and we sometimes choice to design and make parts ourselves if we cannot source them.
We ask for your patience when your caravan is with us and we fully commit to keeping you informed on progress every step of the way.
How much does it cost?
The cost of a regular maintenance service starts from $340 for a single-axle caravan and from $399 for a double-axle vehicle. We’ll check bearing, brakes, gas and electrical, as well as inspecting the coupling, chassis, windows, and doors and looking for any signs of damp.
Any items requiring attention will be brought to your attention with pricing for your approval to proceed with repairs.
For the full range of standard services and rates, click here.
How do I care for my van?
We strongly encourage our customers to undertake a preventative maintenance mindset. We'll show you everything you need to know about caring for your caravan or RV so you can greatly reduce the chances of a serious breakdown. From understanding how to wash your caravan to educating consumers on the need for Regular Servicing. We strongly recommend RVGard to protect the exterior and interior surfaces and materials in your caravan or RV.
Do you offer a minor service?
Yes. As well as our full service and repair options, Caravan Fix is also able to offer basic tyre, brake and bearing service. This can be an affordable way to ensure safety between major service appointments.
Note: Keep in mind a full service history could be beneficial as evidence of regular maintenance during Insurance or Manufacturer Warranty claims.
Do you offer caravan repairs?
Absolutely! Caravan Fix specialises in all things caravans & RVs. We have skilled technicians and contractors in framing, structural, cladding, gas, plumbing and electrical areas - the experienced team at Caravan Fix have the skills required to handle big and small jobs!
Can you help me handle an insurance claim?
Caravan Fix partner with all the major insurance companies. Indeed, they are our biggest clients! Our Claims Management teams are committed to quality customer service. Just lodge a claim with your insurer requesting Caravan Fix as your preferred repairer, we will take care of the rest of the process.
Can you update or upgrade my caravan?
Absolutely! We can upgrade cabinetry, upholstery, install new accessories or add an annex.
Caravan Fix are suppliers for the leading brands in the industry and are always on the lookout for the latest in caravan technology to ensure you stay current with the latest and safest equipment!
How much does it cost to renovate a caravan?
This is one of the most common, and individual, questions we get asked! Many people enter the caravan market by purchasing a secondhand caravan and then determine to upgrade or update it. Much like a house renovation, cost largely depends on the type and extent of the renovation that undertake.
Before anything else, focus on SAFETY! Has the new purchase been serviced/maintained? If not, this is where you need to start spending your money. Don’t focus on the shine until the substance is sound!!
A renovated caravan is a great way to enter the market, but only if you buy the right caravan. There are many secondhand caravans on the market not worth renovating. So, get a pre purchase inspection before you buy. This small cost could potentially save your thousands.
Use your caravan a few times to assess what you like about it and what you want changed.
Many customers undertake a renovation in stages and as your budget allows. This can be done over a few seasons or as your income and desires dictate!
It is best to come and see us with a wishlist. We can assist with coming up with a staged renovation plan with attractive packaged pricing.
Remember, get the safety issues addressed first. These are an absolute priority.
Why does my caravan leak?
Unfortunately, it is common that most caravans in their lifetime will leak. Caravans are held together by many seals across multiple joins. And then there are windows, vents and other openings just waiting to introduce water into your van. The more accessories you have, the more potential for leaks.
Seals are not designed to be a one-off application. They have a lifespan like so many other parts. This means that all the seals in your caravan need to be regularly inspected and replaced BEFORE they fail and allow water into your caravan. How often they need to be replaced will be dictated largely by how you store, use and care for your caravan. Maintenance is the key here.
All seals will break down due to routine road travel due to vibration and rough roads. Caravans body parts and windows move during travel and can pull away from the body of the caravan. Seals also shrink and expand in hot and cold weather.
Lastly, how you store your caravan will also impact on their longevity. You should expect seals on a caravan that is stored under cover to last longer than a caravan housed outside in the weather.
Seals should be checked yearly as part of your regular service and preventative maintenance checks, as water incursion is one of the costliest repairs to undertake.
What mobile services do you offer for Caravans?
There are many services that can be easily, safely, and conveniently completed on your caravan, through our mobile service. These include: Standard caravan servicing, assessment of accident or hail damage, or the fitting of accessories, such as awnings, heaters, stability legs and battery power systems.
Please note there are some limitations to what can be done in the field. When speaking with our friendly customer service team, they will assist you to determine the best location to carry out your repairs to ensure our high level of quality and your satisfaction.
Where and when does the mobile service operate?
Our mobile service operates on weekdays and generally travels within a 25km radius of our locations but can go further as required and agreed to. There is a one-hour minimum labour charge for all call outs plus the fees for the services provided.
Why do you offer a mobile service?
Our mobile service was introduced in clear response to demand from our customers who simply wanted us to come to them, not vice versa! Often, units are in storage, or set up in a park and the effort to move them to us is simply too hard. Rather than risk seeing services not undertaken we felt we needed to respond to the need.
We acknowledge that many of our customers still want and need servicing and maintenance completed on their caravan, but for various reasons, may simply not be able to get it to us.
What services are not suitable for the mobile service?
Not all services can be offered via our mobile team! Water testing, damage repair, water incursion and hail damage are jobs that need to be undertaken inside our workshop. We also can not undertake scheduled repairs on public roadways due to safety concerns for our staff and customers.
We will determine over the phone if we can conduct the work via the mobile service. But there may be times that we may conclude that your caravan needs to be brought into our workshop.
Once again our friendly customer service team, they will assist you to determine the best location to carry out your repairs to ensure our high level of quality and your satisfaction.
How can I make a booking for the mobile service?
To make a booking, phone us on 1300 826 349 to discuss the type of work you are seeking and what Caravan Fix location is closest to you. We’ll then work with you to find the best time and place for us to come to you!